Are you a freight broker or 4PL?

No. We do not move freight or carry the liability — that is a different, capital-heavy business that competes with our customers. XecSuite is the software-plus-agent operating layer your 3PL runs on, not a broker.

Is XecSuite just another dashboard?

No. Dashboards show metrics; XecSuite reasons across the systems behind them and acts. Every module is wired into your agents — they read its data, recommend the next move with evidence, and write changes back through approval gates. No dead dashboards.

Does it replace our TMS, CRM, or accounting tools?

No. XecSuite sits above the tools you already run. It reads across them to build company memory and whole-operation decisions, not to replace your systems of record.

How is XecSuite different from horizontal AI assistants like Glean or Microsoft Copilot?

Those are horizontal Work AI tools — general assistants and enterprise search sold per seat across any company’s apps. XecSuite is vertical to cross-border Canada–US 3PLs and built to act, not just answer: freight- and lane-specific modules, a governed agent workforce that does the work behind approval gates, and value pricing with no per-seat fee. We route work across frontier models inside that vertical layer rather than competing as a general-purpose assistant.

How is XecSuite different from AI tools built for freight brokers, like Vooma, HappyRobot, or Drumkit?

Tools like Pallet, Vooma, HappyRobot, Drumkit, and Wisor automate important logistics workflows — quoting, carrier email, voice, dispatch, freight forwarding revenue, document parsing, or quote-to-cash. XecSuite is the operating layer across the whole 3PL: CRM, marketing, meeting intelligence, freight and lane analysis, operations/SOPs, and an executive assistant, all sharing tenant-private company memory under human approval. It is the layer those point tools would plug into, not a single-workflow agent.

Which AI models does XecSuite use?

XecSuite routes work across a hybrid model stack: private models for routine high-volume work and frontier models — GPT, Claude, Gemini, and others — for high-stakes reasoning, with human approval where decisions matter. Qualified engagements can add a private model adapter and per-company frontier API keys; Enterprise can add dedicated private infrastructure, sovereign hosting, ZDR, and procurement support where required.

What does XecSuite cost?

Entry is the $2,500 diagnostic — a fixed fee, fully credited against your subscription if you continue. The pilot runs the platform at $750/month for the first three months, cancel anytime during it. After that you subscribe to the platform plus the modules you switch on, priced on value rather than seats; Enterprise is quoted for dedicated capacity, sovereign hosting, or procurement-grade requirements. No per-seat fees, ever.

Who owns the data and the models?

You own your data. Company memory, evidence, embeddings, and transcripts are exportable anytime in open formats and are deleted on termination. Hosted model adapters and models are XecSuite-managed infrastructure and are not transferable — they are destroyed on termination.

Is my data hosted in Canada?

Sovereign Canadian hosting is available for engagements that need it, with least-privilege connectors that terminate on disconnect and tenant isolation enforced by Postgres row-level security. Residency, retention, and ZDR commitments are scoped for Enterprise and the IT/security review.

Can we add our own workflows and tools?

Yes. New workflows become new modules — wired into your agents to read the data, act on it, and write changes back through approval gates. Our team builds them with you, priced on the value they create.

Do we need every connector to start?

No. The diagnostic works with the data you can share today and we start on low-risk surfaces — your own ZoomInfo, email, and exports or a sandbox — then expand to production systems once IT is looped in. Most value shows up by connecting the systems tied to freight, customers, and the first target workflow.

Is the AI autonomous?

No. XecSuite produces approval-gated drafts and recommendations — it prepares the work and the evidence; your team approves before anything outbound or irreversible happens.

How does engagement usually start?

Start with the diagnostic. Prove the value in a 90-day pilot. Then subscribe to the platform and the modules you switch on, priced on value — or move to Enterprise when governance and capacity requirements need a custom proposal.

Operations SOP automation

Turn operating playbooks into governed agent workflows

3PL operations depend on SOPs, but many playbooks still live in documents, Slack messages, inbox habits, and senior operators’ heads. XecSuite encodes routine operating work into agent-run workflows so the standard is followed, exceptions are escalated, and leadership sees where the process is breaking.

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Search intent

Best fit for teams searching for SOP automation, logistics workflow automation, or a way to scale operating standards without constant manual supervision.

Why SOPs fail in fast freight operations

SOP documents are easy to write and hard to operationalize. New reps learn by shadowing, exceptions live in chat threads, and leadership only sees the process break after a customer or lane has already gone sideways.

XecSuite makes SOPs part of company memory and turns repeatable steps into governed workflows: agents prepare the routine work, flag exceptions, and keep consequential actions behind a human gate.

SOPs ingested into tenant-private company memory
Routine workflows prepared by agents under approval controls
Exceptions escalated with context and recommended next steps

Good first SOP workflows

Start where the work is repeatable and the risk is manageable: customer follow-up, quote intake routing, document checks, meeting action items, CRM hygiene, recurring reports, exception summaries, and operating briefs. Keep pricing, customer-facing sends, and irreversible changes under approval.

How SOP automation compounds

Every resolved exception teaches the operating layer what matters. Over time, the company memory captures how your best people think through tradeoffs, which lets the agent workforce prepare better work without requiring the owner to sit in every loop.

Displaces

Tribal knowledge, shadow training, ad hoc checklists, manual follow-up loops

Governance

Approval gates before outbound or irreversible actions

Compounds into

Company memory of how the operation should run

FAQ

What buyers ask before the diagnostic

Can XecSuite automate our existing SOPs?

Yes, where the workflow is repeatable and data access is sufficient. The diagnostic identifies which SOPs are good first candidates.

Does SOP automation mean AI runs operations autonomously?

No. XecSuite prepares routine work and escalates exceptions. Consequential actions remain approval-gated.

What if our SOPs are not fully documented?

That is common. The diagnostic can start by extracting the actual playbook from documents, calls, meetings, and operator interviews before automation begins.

Map the workflow before you buy software.

The $2,500 diagnostic turns this search into your real operating numbers: tools, lanes, workflows, bottlenecks, ROI levers, and the fastest path to a 90-day pilot.